"ScholarPort’s world-class CMS is flexible and scalable, ensuring it can accommodate your distance learning program as it grows."

 

 

 

 

"We make sure your multimedia presentations completely reflect your individual philosophy, branding and pedagogical approach."

 

 

"Our goal is to build lasting relationships with ScholarPort customers, and we take great measures to ensure that customer inquiries and needs are dealt with promptly, efficiently and effectively."

DISTANCE LEARNING SOLUTIONS AND SUPPORT

Business Solutions and Support Services

ScholarPort offers distance learning solutions and support to online schools, small and medium-sized businesses, and associations through five primary services:

• Hosting Online Training and Education Programs in a Secure Environment
  • Hosting With Server Network Management and Support.
  • State-of-the-art Course Management System (CMS)
• Custom Application Development and System Integration
  • System Integration
  • Interactive Database Design
  • Branding
  • Graphic Design
• Technical Support and Curriculum Consultation
  • Help Desk Support
  • Curriculum Consultation and Services
• Disability Accessibility Services
  • Transcription Services
  • Disability Accommodation Consultation
  • Assistive Technology Consultation
• Communication, Technical Writing and Editing Services
  • Range of Services
  • Documents Types

Hosting Online Training and Education Programs in a Secure Environment

Hosting with Server Network Management and Support. ScholarPort’s IT staff manages the course management servers, which leaves your IT staff free to focus on other business needs. Our hosting service provides unprecedented security, scalability, reliable access and speed. File transfers over the Internet take mere seconds. For additional technical information, see Network Infrastructure.

State-of-the-art Course Management System (CMS). We offer access to a leading CMS used by more than 1,000 institutions to conduct online courses. Our knowledgeable course development and IT consultants have extensive distance education teaching and support experience. We will share our knowledge and help you repurpose your face-to-face training and education programs to an online format. We can customize your distance learning curriculum with features such as:

• Narrated PowerPoint presentations;
• Streaming audio/video presentations;
• Communication tools such as a threaded discussion board, chat room, email, and a whiteboard to share sketches and images;
• Course organization tools such as content modules, CD-ROM integration and a calendar;
• Evaluation tools such as auto marked quizzes, self-tests and surveys to assess student learning; and
• Tracking capability to monitor student involvement and progress; and
• Numerous other specialized features such as conferencing system, grade maintenance and distribution, and access control.

Custom Application Development and System Integration

System Integration. ScholarPort’s world-class CMS is flexible and scalable, ensuring it can accommodate your distance learning program as it grows. It is systems compliant with standards such as SCORM, HTML, MPEG5, Section 508 and a host of others. Its built-in tutorials, tour and orientations are always available to assist instructors and students with the online learning process if needed.

We can partner with your management and instructors to customize the your learning platform, integrate it with other commercially available software, and create new applications. We work with you to ensure smooth implementation and operation of your organization’s distance learning initiatives.

Interactive Database Design. Our database professionals will develop a customized, interactive database to increase your ability to track and assess the results of your training and education results. The data collected within the course management software is collected and processed according to customer needs and standards.

Branding. It is important that the appearance and performance of course material communicates your organization’s professionalism and competence. We make sure your multimedia presentations completely reflect your individual philosophy, branding and pedagogical approach. We integrate those qualities seamlessly within the CMS.

Graphic Design. Our talented design team can help your instructors build the graphics and interactive components that will capture the essence of the concept you wish to portray in the course content. We will make sure the courses come alive—captivating and engaging students with interactive multimedia presentations and more.

Technical Support and Curriculum Consultation

The availability of highly qualified and experienced technical support personnel who will solve computer problems quickly is critical to the success of online education and training programs. Research shows that distance learners who face technical problems tend to become disenchanted and drop out of the program if fast, reliable support services are not available.

Help Desk Support. ScholarPort’s CMS is intuitive and easy to use, but we understand that students will sometimes run into problems. The ScholarPort Help Desk is staffed by a team of IT professionals who are experts in distance learning and computer technology. We are committed to providing high quality technical support services to enhance students’ distance learning experience:

• Students can contact the ScholarPort Help Desk during extended business hours by telephone, email, live chat or Voice over Internet Protocol (VoIP).
• Students can count on receiving friendly, efficient, person-to-person support and problem solving from Help Desk personnel, either immediately or within the next business day.
• Our Help Desk team can assist students in downloading virus scan software, anti-spy ware and plug-ins.
• Our Help Desk team will provide additional technical support services as needed.

Curriculum Consultation and Services. Every organization, whether a school, business or association, has unique educational and training needs. Many organizations can achieve the best training outcomes at the most reasonable cost by using a distance learning program customized just for them.

ScholarPort’s curriculum consultant has an extensive background in adult education and training, including five years of teaching graduate-level courses created specifically for delivery via distance learning. He will personally consult with your management staff and instructors to create a custom distance learning program and ensure smooth implementation and operation of your educational initiatives.

ScholarPort’s curriculum consultation and services include the following:

• Training of trainers and teachers in the use of the CMS;
• Needs assessment and selection of the best combination of educational and multimedia software for the customer’s training needs;
• Consultation and training in repurposing new and existing courses to a distance learning format, whether the courses were developed by you or purchased elsewhere;
• Implementation of multimedia software into course presentations;
• The use of ScholarPort’s ground-breaking interactive distance education techniques to create a training program that will engage students and retain their interest;
• Other initiatives to help you improve and grow your online program; and
• Continued service and consultation as needed to ensure a high level of customer satisfaction.

Our goal is to build lasting relationships with ScholarPort customers, and we take great measures to ensure that customer inquiries and needs are dealt with promptly, efficiently and effectively.

Disability Accessibility Services

The United States is home to 54 million people with disabilities. Under the Americans with Disability Act (ADA) and Section 508 of the Rehabilitation Act, all websites and course material should be accessible to people with disabilities, especially those who are blind or deaf/hard of hearing.

On ScholarPort’s management team are two experts at providing access to people with disabilities. Therefore, we have the unique ability to provide professional consultation and services to ensure your distance learning program is fully accessible and meets national disability legislative standards. Whether the participant is an employee or a student with disabilities, we can help.

Transcription Services. We offer transcription services to make course material created in audio and video media accessible to individuals with sensory impairments or learning disabilities.

Disability Accommodation Consultation. Our Certified Rehabilitation Counselor can make recommendations regarding (a) accommodations for students with disabilities and (b) transition of students with disabilities from school to work.

Assistive Technology Consultation. Our Rehabilitation Engineer can make recommendations regarding assistive technology and rehabilitation engineering to overcome issues related to the student’s disability.

Communication, Technical Writing and Editing Services

Range of Services. Our technical writer will work one-on-one with your managers, directors and instructors to assess and address individual communication needs and preferences. You can select single or combined services, such as:

• Consultation sessions to share specialized knowledge
• Proofreading and light editing for grammar, punctuation and spelling
• Substantive editing or rewriting for grammar, punctuation, spelling and clarity
• Document review and consultation or editing to add polish
• Editing to meet publication style standards
• Technical writing

Documents Types. ScholarPort offers consultation, technical writing and editingservices to assist customers with documents such as:

• Distance learning website copy
• Manuals for internal and external audiences (policies and procedures, technical instructions, etc.)
• Government grant and contract proposals
• News releases

You will have the opportunity to view all changes made to your documents, whether edited manually or electronically, before the final document is issued.